An AI receptionist for med spas that books consults while you treat clients.
Your injector is mid-treatment and the front desk is with a client. The receptionist answers the call from the person who just saw your ad.
Try it live: call (305) 928-1811. Tactly answers our own line, so you hear exactly what your callers would.
7-day free trial with 30 minutes included. No credit card to start, cancel anytime. Learn more at Tactly.ai
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- Hi, thanks for calling Juniper Skin Studio. I'm the studio's virtual assistant, and this call may be recorded.
- I saw your post about laser facials. What do they involve?
- It is a gentle laser treatment for tone and texture, and a provider plans it with you at a consultation first. Would you like to book one?
- Checking the calendar for open times
- I have Saturday at 10:30 or Monday at 6:00. Which suits you?
- Booked: Consultation, Sat 10:30 am
What does an AI receptionist do for med spas?
For a med spa, the AI receptionist answers calls during treatments, in the evening and on weekends, when people are scrolling and ready to book. It answers questions about your treatment menu and the prices you choose to share, books consultations and appointments into open times on your calendar, and gives no medical advice.
Why missed calls cost med spas so much
Aesthetic clients often decide in the evening, after seeing a post or an ad. They call while the feeling is fresh, and a med spa that closed at six sends that feeling to voicemail.
During the day, your team is with clients. Stepping out of a treatment room to answer a price question is not an option, so calls from new prospects pile up unanswered.
The receptionist speaks for your brand in a calm, consistent way, answers from your own menu, and turns that evening interest into a booked consultation before the caller moves on.
What it does with the calls med spas get
What do you offer?
It walks callers through the treatments on your menu from your notes, in plain words, without promising results.
Pricing questions
It shares only the prices you write down, such as a starting price or a consultation fee, and offers a consult for anything that needs a provider.
Consult bookings
First-time clients are booked into the consultation type you set up, at a real open time, confirmed back before the call ends.
Rebooking regulars
Returning clients wanting their usual appointment are offered the next open times, so a regular never waits for a callback.
Three settings that matter most for med spas
- 1
Write your menu in your words
Treatment names, what each involves and who it is for, in the tone your brand uses. The receptionist repeats your language, so make it sound like you.
- 2
Decide which prices it may share
Starting prices and consult fees help callers commit. Leave out anything that depends on an assessment, and it offers a consultation instead.
- 3
Open evening consult slots
If callers book in the evening, make sure your booking calendar has consult times they can choose the next day or the weekend.
The same three plans, whatever your trade.
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature, no add-ons to unlock
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature, no add-ons to unlock
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature, no add-ons to unlock
7-day free trial with 30 minutes included. No credit card to start, cancel anytime. Learn more at Tactly.ai
Already have a WorkspaceCMS website? Add Tactly from your dashboard so everything stays on one account.
More than one location? One bill for all of them, and every location after the first is 10% to 25% off. Sign up for multiple locations →
Every plan includes
- A local phone number
- After-hours answering
- Appointment booking with calendar sync
- Transfers to a person
- An emailed summary and transcript of every call
- Text alerts to your mobile after every call (coming soon)
On the Essentials website plan it cannot book appointments; booking by phone needs Growth or above.
- Calls under 15 seconds are not billed
- Switch plans any time, prorated
- Buy it on its own. No website plan needed
Extra charges outside the plan. A phone number outside the US (Mexico, Spain or Latin America) is $10 a month on top of your plan and takes calls only; it cannot send texts. It takes the place of the included US number rather than adding a second one, and ordering it needs your business documents. Your US local number is included in every plan with no extra fee. Caller texting, coming soon, is an optional add-on at $79 once plus $10 a month, which covers registering your business with the phone carriers and their monthly fee.
Questions from med spas, answered.
Will it tell a caller whether a treatment is right for them?
No. It gives no medical advice and does not assess anyone. It explains what you offer from your notes and books a consultation with a provider.
Can it mention our current promotion?
Yes, if you add it to your notes. Remove it when the promotion ends and it stops mentioning it as soon as you save.
Does it sound like our brand?
You write the greeting and the notes it answers from, so it uses your names for treatments and your way of describing them.
Does it say it is AI?
Yes. It always says it is a virtual assistant and that the call may be recorded.
See how it works for other businesses
- PlumbersYour hands are wet and your phone is in the truck. The receptionist picks up, asks what is going on, and puts the job on your calendar.
- HVACThe first heat wave fills your phone in a morning. The receptionist answers the overflow, books what fits, and writes down the rest.
- Law firmsA prospective client calls once. If nobody answers, they call the next firm. The receptionist picks up, takes the details and gets them to you.
- DentistsYour front desk is checking someone out while the phone rings. The receptionist answers, books the cleaning, and leaves your team a note.
- Real estateA buyer calls about the house on Maple Street while you are walking someone else through a kitchen. The receptionist answers and gets you their details.
More about the AI Receptionist
- AI Receptionist overviewAn AI receptionist agent that answers your business calls, books appointments, transfers to your team and emails a summary of every call. From $49/mo.
- BookingAn AI receptionist that books callers into real open times on your calendar, and only confirms once the calendar accepts the booking.
- After hoursNights, weekends and holidays covered. The AI receptionist tells callers you are closed, books them a time or takes a message for the morning.
- PricingThree AI receptionist plans from $49/mo, each with a local number, booking, transfers and call summaries. Short calls are free.
Press play and listen to Tactly take a call.
Example calls in Tactly’s voice, with a sample voice playing the caller. Pick a call and the transcript follows along as it is spoken. More sample calls on Tactly.ai →
- TactlyThanks for calling Brightline Plumbing. I'm their virtual assistant, and this call may be recorded. I can book a visit, answer questions or take a message. How can I help?
- CallerHi, yeah, this is Maria, over on 72 Birch Lane. My water heater's leaking, and I need someone out this week if you can.
- TactlyOh no, I'm sorry to hear that, Maria. Let's get someone out to you. One sec, let me check the schedule.
- Looking up open repair times
- TactlyI have Thursday at 9 a.m. or Friday at 1 p.m. Which works better?
- CallerOh, Thursday at 9.
- TactlyGreat. So that's a water heater repair on Thursday at 9 a.m., at 72 Birch Lane. Shall I book that?
- CallerYeah, please.
- Booked: Thursday 9:00 AM
- TactlyYou're all set, Maria. We'll see you Thursday at 9.
A caller with a leaking water heater booked a visit for Thursday at 9 a.m. The summary and full transcript were emailed to the owner.
Try it live: call (305) 928-1811. Tactly answers our own line, so you hear exactly what your callers would.
Let it answer the next call.
You finish the job in front of you.
Plans from $49/mo, each with a local number, booking, transfers and a summary of every call.
Comparing options? AI receptionist vs an answering service