An AI receptionist for real estate agents who are always at a showing.
A buyer calls about the house on Maple Street while you are walking someone else through a kitchen. The receptionist answers and gets you their details.
Try it live: call (305) 928-1811. Tactly answers our own line, so you hear exactly what your callers would.
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- Thanks for calling the Coastline Realty Team. I'm their virtual assistant, and this call may be recorded.
- I'm outside the house on Maple Street. Is it still available, and can I see it?
- It's listed as available. I can book a showing with an agent. Do weekday evenings or Saturday work better?
- Checking the calendar for open times
- Saturday at 1:00 or Wednesday at 6:30 are open. Which would you like?
- Booked: Showing, Sat 1:00 pm
What does an AI receptionist do for real estate agents?
For a real estate agent or team, the AI receptionist answers the calls you miss during showings, closings and evenings. It answers in your name, shares the details you have written about your listings and services, takes the caller's name, number and what they are looking for, books a call or a meeting into your calendar, and emails you every lead.
Why missed calls cost real estate agents so much
Agents spend their best hours away from the phone: in showings, at closings, at listing appointments. Those are also the hours buyers call the number on the sign.
A buyer who reaches voicemail on a listing call tends to call the next sign on the block. A seller interviewing agents treats a missed call as a preview of how their sale would be handled.
The receptionist keeps you reachable without pulling out your phone mid-showing. It answers warmly, captures the lead, and puts a time on your calendar to talk.
What it does with the calls real estate agents get
Sign and listing calls
It answers questions about the listings you have described in your notes, like price, bedrooms and open house times, and takes the caller's details for you.
Showing requests
It books a showing or a call into the times you open on your calendar, so the buyer hangs up with a plan.
Seller enquiries
Homeowners thinking about selling get a short, friendly intake: address, timing and the best number, then a call booked with you.
Just looking
Early buyers get their name and what they want written down, so you can follow up when the right home comes along.
Three settings that matter most for real estate agents
- 1
Keep listing notes current
Add a line per active listing and remove it when it goes under contract. It answers only from what you write, so stale notes mean stale answers.
- 2
Open showing windows
Put the times you can show homes on your booking calendar, and leave closings and listing appointments blocked.
- 3
Pick your transfer number
If you want hot buyers sent straight to you during your hours, choose your cell as the transfer number.
The same three plans, whatever your trade.
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature, no add-ons to unlock
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature, no add-ons to unlock
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature, no add-ons to unlock
7-day free trial with 30 minutes included. No credit card to start, cancel anytime. Learn more at Tactly.ai
Already have a WorkspaceCMS website? Add Tactly from your dashboard so everything stays on one account.
More than one location? One bill for all of them, and every location after the first is 10% to 25% off. Sign up for multiple locations →
Every plan includes
- A local phone number
- After-hours answering
- Appointment booking with calendar sync
- Transfers to a person
- An emailed summary and transcript of every call
- Text alerts to your mobile after every call (coming soon)
On the Essentials website plan it cannot book appointments; booking by phone needs Growth or above.
- Calls under 15 seconds are not billed
- Switch plans any time, prorated
- Buy it on its own. No website plan needed
Extra charges outside the plan. A phone number outside the US (Mexico, Spain or Latin America) is $10 a month on top of your plan and takes calls only; it cannot send texts. It takes the place of the included US number rather than adding a second one, and ordering it needs your business documents. Your US local number is included in every plan with no extra fee. Caller texting, coming soon, is an optional add-on at $79 once plus $10 a month, which covers registering your business with the phone carriers and their monthly fee.
Questions from real estate agents, answered.
Can it answer questions about my listings?
Yes, from the details you write in your notes. It does not look anything up on its own, so keep the notes current as listings change.
Can it book showings?
Yes, into the open times on your booking calendar. It confirms the time back to the caller only once the calendar accepts it.
Will it give pricing advice to sellers?
No. It does not estimate a home's value or advise on price. It takes the seller's details and books a call with you.
How do I get the lead?
Every call is emailed to you with a summary, and the full transcript is saved in your dashboard alongside your other leads.
See how it works for other businesses
- PlumbersYour hands are wet and your phone is in the truck. The receptionist picks up, asks what is going on, and puts the job on your calendar.
- HVACThe first heat wave fills your phone in a morning. The receptionist answers the overflow, books what fits, and writes down the rest.
- Law firmsA prospective client calls once. If nobody answers, they call the next firm. The receptionist picks up, takes the details and gets them to you.
- DentistsYour front desk is checking someone out while the phone rings. The receptionist answers, books the cleaning, and leaves your team a note.
- Med spasYour injector is mid-treatment and the front desk is with a client. The receptionist answers the call from the person who just saw your ad.
More about the AI Receptionist
- AI Receptionist overviewAn AI receptionist agent that answers your business calls, books appointments, transfers to your team and emails a summary of every call. From $49/mo.
- BookingAn AI receptionist that books callers into real open times on your calendar, and only confirms once the calendar accepts the booking.
- After hoursNights, weekends and holidays covered. The AI receptionist tells callers you are closed, books them a time or takes a message for the morning.
- PricingThree AI receptionist plans from $49/mo, each with a local number, booking, transfers and call summaries. Short calls are free.
Press play and listen to Tactly take a call.
Example calls in Tactly’s voice, with a sample voice playing the caller. Pick a call and the transcript follows along as it is spoken. More sample calls on Tactly.ai →
- TactlyThanks for calling Brightline Plumbing. I'm their virtual assistant, and this call may be recorded. I can book a visit, answer questions or take a message. How can I help?
- CallerHi, yeah, this is Maria, over on 72 Birch Lane. My water heater's leaking, and I need someone out this week if you can.
- TactlyOh no, I'm sorry to hear that, Maria. Let's get someone out to you. One sec, let me check the schedule.
- Looking up open repair times
- TactlyI have Thursday at 9 a.m. or Friday at 1 p.m. Which works better?
- CallerOh, Thursday at 9.
- TactlyGreat. So that's a water heater repair on Thursday at 9 a.m., at 72 Birch Lane. Shall I book that?
- CallerYeah, please.
- Booked: Thursday 9:00 AM
- TactlyYou're all set, Maria. We'll see you Thursday at 9.
A caller with a leaking water heater booked a visit for Thursday at 9 a.m. The summary and full transcript were emailed to the owner.
Try it live: call (305) 928-1811. Tactly answers our own line, so you hear exactly what your callers would.
Let it answer the next call.
You finish the job in front of you.
Plans from $49/mo, each with a local number, booking, transfers and a summary of every call.
Comparing options? AI receptionist vs an answering service